Customer Background
Dten, a leading global video conference technology supplier, has been committed to providing seamless and efficient remote communication experiences for businesses. Through a powerful combination of high-quality conference equipment and cloud services, they have established a strong presence in the enterprise-level conference solution field. However, cable management in conference rooms, particularly device connections and cable tidiness, has been a persistent challenge for them.
Problem Description
To deliver top-notch video conferencing experiences, Dten’s conference rooms incorporate multiple devices that require connections, leading to complex cable management and visual clutter. Long-distance video and data transmission may also pose stability issues. Additionally, customers specifically requested cable heads that perfectly fit into “3-4-in-90-Degree” conduits, imposing special requirements on product design. To achieve both a clean and efficient conference room while maintaining high-quality services, Dten urgently needed an efficient and neat cable connection solution.
Solution
We fully understood Dten’s needs and provided them with a tailored solution: our USB-C full-featured fiber optic cable. This cable not only supports 4K60hz video signals and USB data transmission but also delivers 60W of power, simplifying cable management by meeting all connection requirements with a single cable. We optimized the cable head to customize its development according to customer specifications, ensuring a perfect fit into “3-4-in-90-Degree” conduits and easy threading. Moreover, we utilized fiber optics for data transmission, guaranteeing stable performance even over long distances. Throughout the design and implementation of the solution, we maintained close collaboration with Dten’s technical team to ensure seamless integration of our cable into their conference room equipment. Additionally, we customized PCB boards and shell dimensions to meet customer specifications for cable size and quality.
Results
After implementing our USB-C full-featured fiber optic cable, Dten successfully simplified and optimized the cable connections in their video conference rooms. Now, they only need to use one cable to meet the connection needs of all their devices. This greatly simplifies the cabling process, making the conference room environment look tidier and improving work efficiency. The cable’s design, tailored to Dten’s specific interface requirements, ensures excellent stability for both video and data transmission. This change not only enhances conference room efficiency but also greatly improves customer satisfaction.
Customer Testimonial
“Dten has successfully simplified our video conference room cabling by using their USB-C full-featured fiber optic cable. Their product quality is excellent and customized according to our needs, which we are highly satisfied with. Their cable perfectly meets our requirements, significantly enhancing our work efficiency.” – IT Manager, Dten.
Conclusion
Through our collaboration, Dten has successfully resolved their video conference room cable connection issues, significantly improving their work efficiency and customer satisfaction. Our USB-C full-featured fiber optic cable not only meets their current needs but also opens up new possibilities for future device upgrades and technological applications. This successful case demonstrates that our products can meet the demands of various complex environments and challenges. We look forward to collaborating with more customers to drive advancements in conference technology.
