Customer Background
Biamp is a globally recognized provider of audiovisual solutions, serving various sectors including education, enterprise, and government. They are committed to enhancing customer audio and visual experiences by offering high-quality audiovisual equipment. However, Biamp faced specific challenges in meeting complex audiovisual requirements, particularly in terms of device compatibility.
Problem Description
The majority of USB-C full-featured fiber cables available on the market adhere to the DP Alt Mode 2 lane protocol, making them incompatible with DP Alt Mode 4 lane devices. This posed a significant issue for Biamp, as most of their devices adopted the DP 4 lane solution. Furthermore, Biamp required these devices to transmit lossless signals over a distance of 15 meters, increasing the complexity of finding a suitable solution.
Solution
To address Biamp’s challenges, we developed a USB-C Full-Featured AOC solution specifically designed to support DP 4 lane compatibility. This product incorporated cutting-edge fiber technology, ensuring high-definition and lossless signal transmission over distances of up to 15 meters. Furthermore, our cable offered several powerful features, including support for 4K60Hz video, 10G transmission speeds, and PD60W power delivery capabilities.
Product Features
Our USB-C Full-Featured fiber cable supports 4K60Hz video output while maintaining high-speed transmission and exceptional image clarity. Additionally, the cable’s 10G transmission speed enables seamless handling of large file transfers and high-definition video playback. Finally, the cable’s PD60W power delivery feature provides reliable power supply, ensuring uninterrupted operation of user devices.
Implementation Process
Throughout the implementation process, our team closely collaborated with Biamp’s technical team. By thoroughly understanding their requirements and usage scenarios, we could design a USB-C Full-Featured AOC fiber cable that not only met DP 4 lane compatibility but also delivered lossless transmission over a 15-meter distance. Our approach remained customer-centric, focusing on providing the best solution through professional expertise and outstanding quality.
Results and Feedback
Following the adoption of our USB-C Full-Featured AOC solution, Biamp effectively resolved their device compatibility issues. They successfully achieved lossless transmission over a 15-meter distance, significantly improving their operational efficiency. Biamp highly praised our product and service, with their Technical Director specifically commending our cable’s powerful performance and ability to fully meet their requirements.
Customer Testimonial
“We are extremely satisfied with their USB-C Full-Featured AOC solution. Not only did their product resolve our device compatibility issues, but it also delivered clear video signals, fast transmission speeds, and stable power supply over a 15-meter long-distance. This product played a crucial role in our operations and greatly enhanced our working efficiency.” – Biamp Technical Director.
Our Value
In Biamp’s case, our USB-C Full-Featured fiber cable successfully enabled lossless transmission under the DP Alt Mode 4 lane protocol. This solution offers exceptional video clarity, high transmission speeds, and power delivery capabilities, making it widely applicable in various scenarios. Our team firmly believes in our ability to provide solutions that meet customer requirements, regardless of the challenges involved. Our expertise and technical capabilities enable us to quickly respond to evolving market demands and deliver innovative solutions. Overall, our collaboration with Biamp resulted in a win-win situation. They received an efficient solution that met their specific needs, while we gained valuable experience to better serve our other customers.
Conclusion
As a leading provider of fiber cable technology, we understand that each customer and project comes with unique requirements and challenges. In the case of Biamp, we successfully addressed their compatibility and transmission distance problems through innovative and customized solutions. We take pride in our ability to offer such solutions, which further validates our technological strength and service level. We look forward to collaborating with more customers, helping them solve complex technical issues and achieve their business goals.
